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Some of our latest reviews are shown below. If you would like to leave us a review, and have an account with either Facebook or Google please click the images below and leave a review there. Otherwise use the form on the right, and the review will be posted here in due course.
“Excellent. Good range of frames and very detailed eye test. You really feel you are getting looked after which cannot be said about some of the major chains. Walford and Round will be taking care of both mine and my husbands spectacle requirements for a long time to come.”
“My wife and I have been regular customers at Walford and Round in Stratford-upon-Avon for almost 20 years. We have been impressed always by the high standard of professionalism shown in all areas. Our eye tests are conducted with great attention to even the smallest changes in vision and there is a reassuring update to be seen when photographs of each eye are shown on computer.
Practical advice about design and fit helps make choosing a new frame a positive pleasure.”
“I have used Walford and Round for many years and found them consistently excellent. When I was diagnosed as Type 2 Diabetic 14 years ago they stepped up the level of investigation to closely monitor any signs of degeneration in eyesight and this was particulary informative and instructive as well as helpful to me in seeking to manage the condition. I would recommend their service to anyone needing the highest level of professional assistance”
“My first time of dealing with Walford and Round and I found the staff very helpful and friendly. Everything was very efficient and professional and punctual, which is extremely helpful with a toddler in tow!”
“As usual a very good experience. Your team in Stratford upon Avon is caring, informative, clear and always friendly and polite. I feel confident in the advice and especially the quality of the various glasses I have received and use for reading, driving and cycling. I have also received clear information about eye health which is always of great interest to me. I am happy to recommend the Stratford upon Avon team to others and indeed I have so done.”
“I have used Walford & Round for 10 years and I have always received excellent service. The examinations are always very thorough, to a very high standard and with no rush. The range of glasses is extensive and again the attention to detail for both the fitting service and the 2 years after sales service is excellent.I can definitely recommend them.”
“As a new resident of Stratford I asked New neighbours to recommend an optician. I had a brilliant optician at my old home in another area of the country& was concerned when I had to find a new one. However I am very delighted with Watford &Round in Stratford The service is 5 star my optician is professional & I feel very confident with the care he gives. The receptionist is a lovely lady who is friendly & helpful”
“It was a Saturday morning. We had been waiting in the local branch of a chain Opticians for over 10 minutes before deciding to walk out and see what others were available. We wandered down Sheep Street and into Walford & Round. The receptionist was more than welcoming and within minutes I was having probably the most thorough eye test of my life. That was over 5 years since and Jason, the Optometrist and Sue, the Receptionist have served us all incredibly well since then.. All? We are an ever changing family and therefore probably visit the Opticians more often than most but Walford & Rounds emphasis on treating us all as individuals, as people, rather than a faceless, nameless customers with a credit card, is an absolute breath of fresh air these days. I appreciate particularly the time taken to explain the problems and changes with our vision and then to explore the options open to us. Walford & Round are a local Stratford business we trust and to put it simply, we feel our eyes are in very safe hands!”
“Outstanding service - the staff have a genuine desire to please. Jason Cox the optician deserves a special mention - a credit to himself and the company he represents. A practice worth visiting - well situated, relaxed atmosphere - quintessentially English!”
“My husband has used Walford & Round for years, I've always used whoever was offering a deal when I needed an eye test or new glasses. I won't be doing that again, I shall become a regular too from now on. The service I received cannot be faulted from the moment I first walked in, to the follow up phone call a couple of weeks later to check my new glasses were OK.”
“I wouldn't travel half way across the country if Jason and Sue weren't wonderful! I have been coming to this opticians in Stratford-upon-Avon for 30 years.”
“I rarely do reviews, but I will always make an exception for exceptional service. As a patient for around 6 years, I wouldn't consider going anywhere else now. W & R in Stratford proved a highly professional service from friendly, quietly efficient, professional people. They exceed expectations and I would recommend without reservation.”
“The service I received was excellent but at the same time friendly and professional. The after care service is second to none and I have recommended you to other people. Keep up the wonderful service.”
“Easily the best eye examination I've ever had, a first class examination by Jason, who was professional, really informative and great to get along with. Highly recommended.”
“First time I was getting glasses at Walford and I am very happy that I went there. Friendly reception, the Optician Jason did a thorough check up of my eyes and explains everything in an easy to understand way and with a lot of patience. Can recommend 100%.”
“I have been a client of Walford & Round for quite a few years. The service has always been first class with the focus on the person rather than some target for selling which you get with some of the high street chains. Jason Cox is a very talented optician with great attention to detail and client service and a nice friendly manner which always makes an eye test an enjoyable event.”
“I googled �the best optician in Stratford� and found Walford & Round. I wasn�t disappointed. Really comprehensive check up and great advice. Highly recommended!”
“My son�s glasses broke. We popped in the next morning to see what could be done. 20 minutes later emerged with new frames replaced under warranty. Way exceeded my expectations!”
“Thanks a million to this Company and its very skilled, kind, patient and talented man who help me with my change of glasses. It was always a bad time for me to do it because of my poor sight. I was anxious to get (again) a not very qualified optometrist and optician. thanks a lot. I do recommend them. they made my day !!!!”
“It was a pleasure to be treated with smiling courtesy and excellent service by Jason Cox. I would recommend this firm without reservation.”
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Pat Wyness
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For more information, or to book an appointment at our Stratford-upon-Avon practice, please call 01789 205 941 or email avn@walford-and-round.co.uk
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